Business process management projects assume that there are well defined processes that are aligned to the organizational objectives, hence the focus of these projects are to ensure that processes are measurable and to develop the metrics standard.

Business Process Management (BPM)

• Defining of the BPM stakeholder’s information requirements, in order to make the management of processes efficient
• Establishing of a business process configuration management frame work in order to manage the process documentation for version control and knowledge management purposes
• Definition of business metrics and targets based on current performance, customer expectations, enterprise objectives and benchmarking
• Assistance with the selection and implementation of BPM tools, based on the specific requirements of the organization

VIIC Deliverables and Products :

• Process Standards
• Process Governance
• Enterprise Wide Process Standardisation
• Process Metrics Definition
• Automated Process Measurement
• Process Standardisation
• BPM Readiness, Assessment and Planning

Business Process design:

VII Consulting is concerned with designing business’ processes to ensure that they are optimised, effective, meet customer requirements, and support and sustain organisational development and growth. A well-designed process should improve efficiency and deliver greater productivity. Typical Business Process Design projects facilitated by VII Consulting typically are driven by the following needs:

The need to increase efficiency – An inefficient business process leads to poor communication, duplication of effort, functional barriers, delays, unnecessary costs (money, materials and manpower) and, ultimately, an output that either partially or wholly fails to achieve its designated purpose.

The need to evaluate business practice as part of an organisational development project. For example, business process design might be required in preparation for the implementation of enterprise technology such as ERP modules for supply chain management or CRM, or prior to a proposed merger, acquisition or internal restructuring project.

The need to evaluate potential new business ventures (e.g. joint ventures or alliances) or business offerings

The need to manage the company’s knowledge resources – Knowledge management and sharing can be difficult without clear processes to capture and contain both what is already known, and the new knowledge and skills that are acquired on a daily basis.

The need to manage human resources – Business process design can help to identify current and future HR competence requirements, and is often an integral part of developing a human resource strategy.